Late Arrival and Cancellation
Cancellations submitted with less than 12-hours prior to start time are considered “late-canceled” and will result in loss of class payment for non-members. Limited Members (5x and 10X memberships) lose the class and Unlimited Members are charged a $12 cancellation fee.
Please arrive at least 5-minutes before class, so you can be ready to begin class at start time.
If you are 5-minutes late, you will lose your place to someone on standby, and will only be admitted if space is available.
For your safety, and the safety of others, we do not allow entry into classes 10-minutes after class begins.
MATS
Please bring your own mat to class. We use mats in all classes. Due to space limitations we have a very limited number of studio loaners. There is a $6 rental fee, if you need to borrow one, although we don’t always have enough to rent out.
Guests
Some membership packages include guest passes and privileges. All guests must register themselves for class by creating a profile and going to SCHEDULE>BOOK>”DROP IN” PAYMENT OPTION>ENTER PROMO CODE to attend for free (you can find your guest promo code in your membership welcome email).
Hygiene + Fragrance
Please arrive to class fresh and clean without any synthetic fragrance. No perfumes or colognes, please!
Returns + Exchanges
We do not accept returns or exchanges for any reason, or under any circumstances.
Expirations
All class and service packages have expiration dates that vary, based on the package. All packages expire after 12-months from purchase.
AUTO PAY
We price our memberships to accommodate up to 4-weeks of off-time. With that in mind, please understand that we do not extend membership holds, for any reason.
Members are required to keep their cards on file up to date. Auto payments are due on the same day each month. There will be a $25 fee charged for bounced payments that are processed late.
All membership packages are renewed automatically for the same time commitment, after the initial term is up. Pricing is subject to change. If you do not wish to renew, we require a 30-day written notification that you do not intend to renew.
Covid-19 and communal health
Please avoid attending classes if you have a cold or symptoms that could be related to Covid-19 or any other communicable illness. If you test positive after attending a class, please let us know! If you get Covid-19, please wait one-week after being symptom free before returning to classes
Age Requirement
All class participants must be 18 years, or older. Mature 16 year-olds may attend classes with a parent. Young children may not be left unattended.